Volkswagen integrates ChatGPT into its vehicles

January 25, 2024

Volkswagen, in collaboration with technology partner Cerence, has integrated Chat GPT into their vehicles to integrate into their IDA voice assistant.

Enabled by Cerence Chat Pro, the integration of ChatGPT into the backend of the Volkswagen voice assistant offers a multitude of new capabilities that go far beyond the previous voice control. For example, the IDA voice assistant can be used to control the infotainment, navigation, and air conditioning, or to answer general knowledge questions. In the future, AI will provide additional information in response to questions that go beyond this as part of its continuously expanding capabilities.

The voice assistant is activated by saying “Hello IDA” or pressing the button on the steering wheel. IDA automatically prioritizes whether a vehicle function should be executed, a destination searched or the temperature adjusted. If the request cannot be answered by the Volkswagen system, it is forwarded anonymously to AI and the familiar Volkswagen voice responds. ChatGPT does not gain access to any vehicle data; questions and answers are deleted immediately to ensure the highest possible level of data protection.

ChatGPT does not gain access to vehicle information, ensuring personal data protection.

The new chatbot will be offered in conjunction with the latest generation of infotainment in the following models: ID.7, ID.4, ID.5, ID.3, the all-new Tiguan and the all-new Passat, as well as in the new Golf.